Physician Practice Management

In today’s challenging healthcare environment, medical practices that lack effective management can quickly develop problems in patient service, financial performance, and physician and staff satisfaction. Health Directions provides short- and medium-term practice management services that help medical groups achieve and maintain strong performance.

Health Directions team members have hands-on experience managing both independent and hospital-owned practices. We use our practical expertise to augment current and/or provide temporary leadership in support of long-term solutions.  Specifically, Health Directions provides the following Practice Management services: 

Practice start-up — Launching a new physician practice requires careful planning and execution. Health Directions coordinates every aspect of practice development: staffing, technology, clinical operations, patient flow, business office processes, revenue cycle management and managed care contracting. We help new practices develop a solid foundation for rapid growth and strong financial results.

• Practice turnaround — When a medical group is facing a range of challenges, it often makes sense to engage an experienced practice manager to lead a comprehensive turnaround. Health Directions team members have the technical expertise and organizational sensitivity to create effective change. We provide the hands-on leadership needed to reduce staff turnover, improve the patient experience, boost physician satisfaction and achieve strong profitability.
• Interim management — A gap in practice management can leave a medical group vulnerable to several operational and financial problems. Interim practice management services from Health Directions can help an organization bridge the gap to a permanent hire. Our team members provide outstanding value by using interim management to address longstanding practice issues, guide organizational transitions and consolidate operational improvements.
• Medical practice assessment —  Many practices have highly inadequate knowledge of their efficiency.  To assess the health of practices, Health Directions will review the operational and financial aspects of the practice, including staffing, workflow, systems, billing and collections.  By gathering data, interviewing key staff, observing workflow and analyzing reports, Health Directions provides a summary report highlighting observations, findings, and opportunities for improvement, which can assist the practice improve efficiency and financial performance.
• Practice Education —  To augment day to day practice operations, Health Directions offers a range of 30 minute to half-day sessions on current topics pertaining to effective practice management.  In addition, Health Directions has planned, lead and executed practice retreats and workshops aimed at improving operations, enhancing collaboration, and building market share.  Topics include, but are not limited to:

- Business development

- Strategic planning

- Current industry trends and the impact on physician practices

- Financial management, including billing and coding updates

- Optimizing information technology advancements

- Updates on legal, regulatory, and legislative changes

- Medical practice operation best practices